Last updated: February 2026
At Unpaved, every order is prepared with care and shipped worldwide — free of charge, always. This page explains how and when your gear reaches you. Please read it before ordering.
Free Worldwide Shipping
We offer free standard shipping on every order, with no minimum spend. Shipping is calculated and included at checkout, so the price you see is the price you pay — no surprise fees at delivery in most regions (see “Customs & Import Duties” below).
Order Processing Time
Orders are processed within 1–3 business days after your purchase is confirmed. Orders placed on weekends or public holidays begin processing on the next business day. You will receive a confirmation email as soon as your order is placed, and a second email with tracking details once it ships.
Shipping & Delivery Times
Our products are sourced and dispatched from our fulfillment partners overseas to bring you authentic gear at fair prices. Because of this, delivery takes a little longer than a domestic order — we believe the wait is worth it, and we keep you updated the whole way.
Estimated delivery windows after dispatch:
- United States & Canada: 9–20 business days
- United Kingdom & Europe: 9–20 business days
- Australia & New Zealand: 10–22 business days
- Rest of the world: 12–25 business days
These are estimates, not guarantees. Delivery times may vary due to customs clearance, carrier delays, weather, or peak seasons. The total time to receive your order is the processing time plus the shipping time above.
Order Tracking
Once your order ships, we’ll email you a tracking number. Please allow up to 3–5 business days for tracking information to become active after you receive it. You can track your order at any time using the link in your shipping confirmation email.
Customs & Import Duties
For most destinations, no additional fees apply. However, some countries may charge import duties, taxes, or customs fees on international shipments. These charges are determined by your local customs authority and are the responsibility of the customer. Unpaved has no control over these fees and cannot predict their amount. If you’re unsure, we recommend checking with your local customs office before ordering.
Split Shipments
If you order multiple items, they may arrive in separate packages and on different dates, at no extra cost to you. This lets us ship each piece as soon as it’s ready rather than holding your whole order back.
Incorrect Address
Please double-check your shipping address at checkout. Unpaved is not responsible for orders shipped to an incorrectly provided address. If you notice a mistake, contact us within 24 hours of ordering and we’ll do our best to correct it before dispatch.
Lost, Delayed, or Stuck Packages
If your tracking hasn’t updated in 10+ business days, or your estimated window has clearly passed, reach out — we’ll investigate with the carrier and make it right. We stand behind every order until it reaches you.
Questions?
We’re here to help. Email us at unpavedgorp@gmail.com and we’ll get back to you within 24–48 hours.